Management Services

  • Full Service Monthly Management
  • One-Time Leasing Services (Tenant Procurement)
  • Assistance with Evictions for Owner Managed Homes
  • Marketing Rental Properties
  • Tenant Screening Services
  • Lease Processing- all move in and move out paperwork
  • Rent Collection & Bill Payment
  • Monthly and Annual Computerized Accounting
  • Maintenance Coordination with Licensed Contractors

Owner Statements Available Online

Did you know that you can now access your owner statements online?

Benefits:

  • Concise statements covering the performance of your property for the previous month
  • All data on your property is stored in a state-of-the-art data center
  • Access information about your property 24/7
  • Access information about your property from anywhere with an internet connection

How it works:

In order to keep your financials secure, we use a state of the art portal system which communicates with your email.

Each time you wish to view your reports, you must visit the portal and enter in your email address. You will be emailed a single-use link where you can view your statements. This link does not have a time limit, however, it will only work once.

View Your Owner Statement

Our Technology Advantage

We invest in advanced technology systems so we can provide you with the best service and manage your properties efficiently and effectively. We have chosen property management and accounting software called AppFolio Property Manager. Some of the benefits that we are able to pass on to you:

  • We can respond faster and provide better service to both owners and tenants.
    We can securely access information about all properties at any time and from anywhere. Sensitive data is securely housed in a state-of-art data center, and backed up regularly and automatically.
  • Monthly statements can be delivered to your email inbox, saving time and paper.
    The statements are easy to read and provide you with a quick snapshot of your property details for the past month.
  • We address property maintenance issues faster.
    We can create electronic work orders and communicate with vendors so we quickly solve issues.
  • You will be paid faster and more securely.
    We are able to use electronic payments (ACH) to deposit funds directly into your bank account.
  • We can more effectively market your properties to fill vacancies sooner.
    We can quickly and professionally advertise your properties on our Web site, Craigslist, and other Web sites.

CLEANING INSTRUCTIONS

 

THE FOLLOWING IS A CLEANING LIST FOR ALL OWNERS/TENANTS UPON VACATING: RPP TENANTS – SEE LAST PAGE FOR SPECIAL INSTRUCTIONS.

 

KITCHEN

 

Refrigerator;

 

1. Defrost freezer if needed.  DO NOT use sharp tools to pry ice off.

2. Wash inside of refrigerator with warm water and baking soda.  Clean door gasket.

3. Take out shelves and drawers and wash in warm water, dry and replace.  Clean under lower drawers.

4. Wash and dry outside of refrigerator and vacuum back and lower grills.

5. Move refrigerator from wall and clean underneath.  DO NOT TURN OFF!

6. Sweep down cobs on walls, ceiling

7. Replace light with an appliance bulb, if necessary.

8. Leave ice trays empty and clean, if provided at move-in.

 

STOVE:

 

1. Remove racks and broiler pan, soak in hot water & clean & dry well.

2. Clean inside of oven, top of stove, knobs, under elements, under burner pans and drawer.

3. Wash and dry outside of stove.

4. Replace oven light with appliance bulb if burned out.

5. Replace burner pans.

6. Move stove out and clean wall and floor.

7. Clean interior & exterior of microwave, if applicable.

 

CABINETS & DRAWERS:

 

1. Wash cupboards inside and out.

2. Wipe out drawers with damp rag.

3. Clean sink, baskets and counter tops well.

4. Make sure garbage disposal is empty and clean.

 

MISCELLANEOUS IN AND NEAR KITCHEN:

 

1. Wash all light fixtures, ceiling fans in warm water and soap.  Clean switch plates.

2. Clean inside and out of dishwasher, to include inside seal.

3. Wash range hood and clean filter.  Change appliance bulb, if necessary.

4. Wash windows, blinds, screens and clean sills & tracks. Wipe down any rods, if applicable.

5. Scrub kitchen floor, including under movable appliances, and baseboards.

 

LIVING ROOM/REC ROOM/DINING ROOM:

 

1. Wash windows, sills and clean tracks.

2. Clean light fixtures, ceiling fans and switch plates.

3. Sweep down cobs.

4. Clean out fireplace(s), wash screen and doors. Clean mantle, hearth & surround.

5. Vacuum carpet, and clean baseboards.

6. Clean drapes/blinds and wipe down rods, if applicable.

 

BEDROOMS:

 

1. Sweep down cobs.

2. Wash light fixtures, ceiling fans and switch plates.

3. Wash windows, clean sills and tracks.

4. Vacuum carpet, and clean baseboards.

 

BATHROOMS:

 

1. Clean bathtub and enclosure/tile around tub. Clean glass doors & tracks. If a shower curtain was provided at move in, provide a new liner.

2.  Clean sink & fixtures.

3. Clean inside and outside of toilet. 

4. Scrub floor, baseboards, and behind toilet.

5. Clean inside of medicine cabinet.

6. Wash mirror.

7. Clean windows, sills and tracks.

8. Clean fan.

9. Clean vanity inside and out, to include drawers.

10. Wipe T/P holder and towel rods.

11. Clean lights and switch plates.

 

UTILITY ROOM

 

1. Sweep down cobs.

2. Clean and dry inside and outside of washer & dryer, if applicable. Clean lint trap.

3. Pull out washer/dryer and clean floor.

4. Wash windows, clean sills and tracks. Wipe down rods, if applicable.

5. Scrub floor, including baseboards.

6. Clean lights and switch plates.

7. Clean vent fan.

8. Clean cupboards/cabinets/shelves inside & out.

 

ENTIRE PROPERTY/GARAGE/YARD/MISCELLANEOUS:

 

1. Replace furnace filter.

2. Wash inside and outside of front & back doors.

3. Clean tracks of sliding doors.

4. Replace ALL burned out bulbs and dead batteries.

5. Wash ALL doors, especially around knobs.

6. Sweep garage and sweep down cobs.  Clean windows and doors.

7. Mow and weed yard. Sweep walkways and porch/deck areas.

8. Haul ALL trash. Be sure all garbage cans and recycling bins are emptied and clean.

9. Clean ALL floor vents out.

10. Make sure all smoke alarms work. REPLACE ANY BATTERIES THAT DON’T WORK.

11. Replace any screens damaged or lost during tenancy.

12. Clean around and on top of hot water tank.

13. All blinds need to be dusted & washed, if necessary. All curtains need to be washed, ironed & re-hung. Drapes must be dusted.  We recommend EVERGREEN BLIND SERVICES to clean blinds, 253-537-5143.

14. Clean all exterior light globes.

15. Dust baseboards.

 

Professional carpet cleaning will be charged 100% from your deposit or you may hire a licensed, professional service to clean for you. We recommend KEN'S WORLD CLASS CARPET CLEANING 253-224-4421. Please turn in the receipt with your keys, so we will not charge your deposit.

 

If you have a pet, we require PROFESSIONAL flea treatment by a licensed company.  Flea bombs are not acceptable.  Provide receipt. We recommend ALL SEASONS PEST CONTROL, 253-535-5600.

 

In addition, notify utility companies, but do not have gas, power or water turned off.  If the utilities are turned off at your instruction, or due to non-payment, you will be charged any reconnection or trip fees to meet the utility company for reconnection. 

 

NOTES TO ALL TENANTS:

 

Painting due to tenant-caused damage will be charged in accordance with the terms of your contract.

 

Return ALL KEYS, INCLUDING MAILBOX KEYS to office when COMPLETELY done.  You are responsible for the rent until the keys are turned in to the office. If keys are not returned, you will be charged the fee to re-key the unit.

 

Garage door controls, Gate controls and mail box keys must be turned in with house keys. If not turned in, each is subject to a $50 replacement fee each.

 

According to Washington State Law, your Security Deposit accounting will be sent to you within 14 days of you vacating (turning in the keys). Please be sure to provide a forwarding address.  Management has the final authority to determine how much of the deposit shall be refunded in accordance with the conditions set forth in the Rental Agreement.  ALL QUESTIONS MUST BE IN WRITING. PHONE CALL QUESTIONS WILL NOT BE ACCEPTED.

 

 

Thank you. We appreciate your efforts.

 

 

OUR RECOMMENDED VENDORS:

 

CLEANING

 

SUNSHINE CLEANING                                                              253-232-2747

 

MINI-BLIND & VERTICAL BLIND/DRAPES CLEANING

 

EVERGREEN BLIND CLEANING                                                253-537-5143

 

CARPET CLEANING

 

KEN’S WORLD CLASS CARPET CLEANING                             253-224-4421

 

CARPET/VINYL/BLINDS REPLACEMENT

 

AMERICAN CARPET, DRAPERY & BLINDS                              253-988-6830

 

PEST CONTROL (FLEA TREATMENT)

 

ALL SEASONS PEST CONTROL                                                           253-535-5600

 

PAINTING, GENERAL MAINTENANCE

 

JIM RILEY, GENERAL CONTRACTOR                                      253-221-2821

 

MICHAEL KURTZ, GENERAL CONTRACTOR                           253-228-0610

 

 

THESE VENDORS ARE RECOMMENDED, BUT NOT REQUIRED. YOU MAY OPT FOR ANY LICENSED, INSURED SERVICE COMPANY YOU PREFER. PLEASE KEEP YOUR RECEIPTS AND TURN THEM IN AT MOVE OUT.